Wednesday, November 28

This workshop will provide an overview of the benefits of working with mediators and alternative dispute resolution (ADR) professionals in the workplace. Topics include recognizing the cost of unhealthy conflict, differences between a mediator, facilitator, and conflict coach, and why current attempts to resolve conflict in the workplace are not working. Participants will learn techniques to help them become more conflict literate and how to work with a mediator to address and manage issues in the workplace. Sunny Gutierrez is a mediator, trainer, and facilitator who specializes in issues facing todays families and business organizations. Sunny has a Masters Degree in Negotiation and Conflict Resolution Management, has been in practice since 1999, and is the founder of Common Ground Mediation Services LLC and CG Hawaii Group. She is the past Program Director at Mediation Services of Maui and currently is a lecturer for the University of Hawaii Maui College